Privacy statement

Key-Cert Services Limited ("Key-Cert", P.O. Box 1781 - 00606, Nairobi, Kenya) owns and operates key-cert.com. This Privacy Statement applies to any processing of personal data collected through this website.

How we process your personal data

When you browse the website, we automatically collect certain technical data (device type, browser, date/time of visit, pages visited) to improve website functionality and ensure secure operation. Legal basis: legitimate interest (GDPR Article 6(1)(f)).

When you register for training, submit an enquiry, or request a download, we process the personal data you provide — name, email, phone, company, country and request details — to provide the service requested, administer your account and respond to feedback or complaints. Legal basis: performance of a contract (GDPR Article 6(1)(b)) and, for marketing, legitimate interest (Article 6(1)(f)). You may object to marketing communications at any time.

From third-party sources such as trade fairs, webinars and business directories, we may collect data to inform potential clients about our services.

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

Who we share it with

Personal data may be processed within Key-Cert for administrative, IT and operational purposes, and by trusted third parties for website hosting, payment processing and customer support — all bound by data processing agreements. We may disclose personal data where legally required, including by court order or regulatory authority.

International transfer & retention

Personal data may be transferred outside Kenya, with safeguards such as Standard Contractual Clauses applied where relevant. We retain personal data only as long as necessary for the purpose collected or as required by law.

Cookies

See our Cookies & Tracking Policy for how cookies are used on this website.

Your rights

Free of charge, you may request to access, correct or delete your personal data; restrict or object to processing; receive your data in a portable format; withdraw consent; or lodge a complaint with a data protection authority.

Contact info@key-cert.com to exercise any of these rights.

Changes to this statement

Key-Cert may update this Privacy Statement at any time; updates take effect once posted on this website.

Contact

Key-Cert Services Limited, P.O. Box 1781 - 00606, Nairobi, Kenya. Email: info@key-cert.com